Pickup and Delivery
Do you offer a pickup service?
Yes we sure do! You can pick up your order directly from the farm during open hours.ย You can purchase online and choose the pickup date and time from checkout.
You can also visit us in person during open times and we will make up your order while you wait.
Do you offer a delivery service?
Yes we sure do! We deliver to Geelong, Bellarine and surrounding suburbs only. Place your order online or over the phone before 10am for same day delivery, Monday โ Saturday.
How do I place an order for an arrangement for pick up or delivery?
Placing an order with us is easy and stress free. You can call our lovely team at the farm or you can visit our online shop and follow the easy steps.
Where do you deliver to?
Everywhere in the Geelong region within about a 30km range from our shop (basically from Torquay to Lara weโve got you covered). Delivery charges vary with the distance.
Refunds and Returns
What do I do if I am unhappy with a recent purchase?
Flowers, much like apples or oranges are a natural product which is very susceptible to weather conditions and are often subject to circumstances that are out of our hands. At Geelong Flower Farm we do our best to deliver you the premium quality that we preach. If however you have purchased flowers from us that didnโt live up to your expectations or you are unhappy with please do let us know as soon as possible. Our staff will be glad to help sort out your issue and come to a compromise. We do not offer refunds although in appropriate cases where purchase evidence is given we will be glad to replace the items you purchased.
Wholesale Enquiries
Do you offer wholesale to businesses?
We sure do! You can enquire about wholesale by filling out our Wholesale Application Form:CLICK TO APPLY HEREIf you have any questions you can call us on 5250 5205.
Weddings or Corporate Events
Do you cater for weddings?
Weddings are very much a specialised field in floristry and therefore as a primary producer and retailer we do not do them. We do however stock everything you would need to be able to create your own dream wedding yourself. Our friendly staff can also help you with selecting the flowers you need and give you the professional, experienced information you require to make the right selections for your big day. Alternatively if you do not wish to do it yourself, we can also certainly point you in the direction of some of the best florists available in the Geelong region and beyond.
How do I place an order for a wedding or event?
Placing an order with us is easy, simple and stress free. If you know what you have in mind and the quantities you want, or have no idea on what you want just simply book a wedding flower consultation in-person and our staff can assist you with varieties, colours and quantities of what you need.
You can book a day and time that is convenient for you here:ย https://calendly.com/gffdiyweddingconsult/30min
General
Do you sell your flowers by the stem?
Here at the farm we only have a small range of proteas and other unique/larger varieties that are sold by the stem but we specialise in selling our fresh flowers and foliages by the bunch at a price that is affordable for all of our customers.
What services do you offer?
Here at the farm our team can assist you with all sorts of beautiful arrangements for any occasion. We have a very wide range of fresh flowers that you can assist in choosing for us to make up your dream bunch or you can pick from our big selection of pre-made arrangements that make it easy for our customers to grab and go. We also offer the service for funeral flowers or small events. We unfortunately do not offer the service for weddings or flower crowns, But we can certainly provide you with everything you would like to create your own wedding flowers or DIY flower crowns! If you have any further questions, please donโt hesitate to contact us via email or call the farm.