Page: FAQ

Yes we sure do! You can pick up your order directly from the farm during open hours.  You can purchase online and choose the pickup date and time from checkout.

You can also visit us in person during open times and we will make up your order while you wait.

Yes we sure do! We deliver to Geelong, Bellarine and surrounding suburbs only. Place your order online or over the phone before 10am for same day delivery, Monday – Saturday.

You can place an order directly on our website, via phone, or in person at the farm. Simply choose whether you’d like pickup or delivery during checkout and provide any special instructions if needed.

Everywhere in the Geelong region within about a 30km range from our shop (basically from Torquay to Lara we’ve got you covered). Delivery charges vary with the distance and specific delivery suburbs are available to see at checkout.
Please ensure your delivery details are accurate, as we cannot take responsibility for errors once delivery has been completed.

Contact us within 24–48 hours if your flowers aren’t right. Include proof of purchase and photos.
Flowers: Replacement or store credit available; refunds are not provided.
Giftware: No refunds. Unused items in original packaging may be exchanged or issued store credit only. Exceptions apply for sale items and food products (e.g., cookies, chocolates). Returns are accepted within 30 days of purchase.

Refer to our returns section for all the detailed policies

We sure do!
Our wholesale service is designed for businesses, not just for one-off events, so florists, cafes, event companies, and other business customers can access fresh flowers and foliage on an ongoing basis. More information can be found on our Wholesale Page: MORE INFO

To apply for wholesale you will need a valid Australian Business Number (ABN): Wholesale Application Form
If you have any questions, you can call us on 5250 5205.

We don’t provide full-service wedding florals, but we do offer DIY wedding flowers. We do however stock everything you would need to be able to create your own dream wedding yourself with our DIY wedding service. Click here for DIY Wedding Infomation

Alternatively if you do not wish to do it yourself, we can also certainly point you in the direction of some of the best florists available in the Geelong region and beyond.

Contact us via phone or email to discuss your DIY wedding or event requirements. We’ll help you choose flowers, colors, and arrangements, and provide a quote based on what you need.

You can book a day and time that is convenient for you here: https://calendly.com/gffdiyweddingconsult/30min

No, here at the farm we specialise in selling our fresh flowers and foliage by the bunch. We do have a small range of proteas and other unique/larger varieties that are sold by the stem, but very limited.

• Fresh flowers by the bunch
• Arrangements for all occasions
• DIY wedding flowers
• Funeral flowers
• Corporate and event arrangements, email only
• Giftware, including candles, cards, chocolates, and more
• Flower Subscriptions
• Giftcards
• Same-day pickup and delivery across Geelong, Bellarine, and Surf Coast on orders before 10am
• The Bloom House Geelong hosts workshops and is avaible for hire, more info here: About TBH

If you have any further questions, please don’t hesitate to contact us via email or call the farm.