(03) 5250 5205

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Frequently Asked Questions

Pickup and Delivery

Yes we sure do! You can pick up your order directly from the farm during open hours.  You can purchase online and choose the pickup date and time from checkout.

You can also visit us in person during open times and we will make up your order while you wait.

Yes we sure do! We deliver to Geelong, Bellarine and surrounding suburbs only. Place your order online or over the phone before 10am for same day delivery, Monday – Saturday.

Placing an order with us is easy and stress free. You can call our lovely team at the farm or you can visit our online shop and follow the easy steps.

Everywhere in the Geelong region within about a 30km range from our shop (basically from Torquay to Lara we’ve got you covered). Delivery charges vary with the distance.

What are the delivery rates for each suburb?

Anglesea: $30
Armstrong Creek: $18
Barwon Heads: $18
Bell Park: $18
Bell Post Hill: $20
Belmont: $18
Charlemont: $18
Clifton Springs: $20
Curlewis: $12
Drysdale: $20
East Geelong: $10

Fyansford: $20
Geelong: $12
Geelong West: $18
Grovedale: $18
Hamilyn Heights: $20
Herne Hill: $20
Highton: $18
Indented Heads: $20
Jan Juc: $20
Lara: $20
Leopold: $10

Lovely Banks: $20
Manifold Heights: $20
Marshall: $16
Moolap: $10
Mt Duneed: $18
Newcomb: $10
Newtown: $18
Norlane: $18
North Geelong: $18
Ocean Grove: $18
Point Lonsdale: $20

Portarlington: $20
Queenscliffe: $20
South Geelong: $12
St Albans Park: $10
St Leonards: $25
Thomson: $10
Torquay: $20
Wallington: $15
Waurn Ponds: $18
Whittington: $10

Refunds and Returns

No we do not offer refunds, we can however offer exchanges on pots and giftware if you have a receipt and is within 14 days of your purchase. This does not apply to any fresh or preserved flowers.

Flowers, much like apples or oranges are a natural product which is very susceptible to weather conditions and are often subject to circumstances that are out of our hands. At Geelong Flower Farm we do our best to deliver you the premium quality that we preach. If however you have purchased flowers from us that didn’t live up to your expectations or you are unhappy with please do let us know as soon as possible. Our staff will be glad to help sort out your issue and come to a compromise. We do not offer refunds although in appropriate cases where purchase evidence is given we will be glad to replace the items you purchased.

Wholesale Enquiries

We sure do! You can enquire about wholesale by filling out our Wholesale Application Form: 

CLICK TO APPLY HERE

If you have any questions you can call us on 5250 5205.

Weddings or Corporate Events

Weddings are very much a specialised field in floristry and therefore as a primary producer and retailer we do not do them. We do however stock everything you would need to be able to create your own dream wedding yourself. Our friendly staff can also help you with selecting the flowers you need and give you the professional, experienced information you require to make the right selections for your big day. Alternatively if you do not wish to do it yourself, we can also certainly point you in the direction of some of the best florists available in the Geelong region and beyond.

Placing an order with us is easy, simple and stress free. If you know what you have in mind and the quantities you want, just simply call, e-mail or drop into the farm anytime during opening hours. If you are unsure, or have no idea on what you want just simply drop into the farm and our staff can assist you with varieties, colours and quantities of what you need.

General

Here at the farm we only have a small range of proteas and other unique/larger varieties that are sold by the stem but we specialise in selling our fresh flowers and foliages by the bunch at a price that is affordable for all of our customers.

Here at the farm our team can assist you with all sorts of beautiful arrangements for any occasion. We have a very wide range of fresh flowers that you can assist in choosing for us to make up your dream bunch or you can pick from our big selection of pre-made arrangements that make it easy for our customers to grab and go. We also offer the service for funeral flowers or small events. We unfortunately do not offer the service for weddings or flower crowns, But we can certainly provide you with everything you would like to create your own wedding flowers or DIY flower crowns! If you have any further questions, please don’t hesitate to contact us via email or call the farm.

Wholesale Application Form

1Your Requirements
2Your Details
3Business Details